Every support request is assigned a unique ticket number which you can use to track the progress and responses online. Most tickets are assigned automatically and a message will be sent to your email listing the technician assigned to your ticket request. For your reference we provide complete archives and history of all your support requests.
A valid VIDE account is required to submit a ticket.
For More information go to 'http://it.vide.vi'
Please note, you will still be able to receive emails from your former email address for a year after this migration.
You can also call
STX 340-773-1095 x 7500
STTJ 774-0100 x 8102 for further assistance.
Need Remote Assistance?
Click here for Remote assistance