DESCRIPTION

This is technical support work in monitoring, testing and troubleshooting hardware and software problems pertaining to a Local Area Network (LAN), Wide Area Network (WAN) and the Enterprise Virtual Private Network (ENTERPRISE)

An employee in this class works under the immediate supervision of the Director of Information Systems. He/she is allowed some degree of independence in carrying out the duties of the job. Work is reviewed through conferences and appraisal of the project from its inception through final stages.

DUTIES (NOT ALL INCLUSIVE)

• Analyzes data to identify or resolve operational problems.
• Provides end users with support for all LAN/WAN based applications. Installs and configures servers workstations.
• Creates electronic data back-up to prevent loss of information
• Acts as subject matter expert for trouble shooting and repairing active directory
• Conducts site visits to user agency to ascertain the problem and provide technical assistance. Logs and reports all problems received in a monthly report and maintain for future reference. Receives lrouble tickets and handles the trouble call or assigns them to subordinate technicians and help desk specialist.
• Receives trouble tickets and request for password to the ENTERPRISE and e-mail server and provides information necessary to correct the problems and to gain access to the ENTERPRISE.
• Provides assistance to management with the implementing of security measures for computer or information  system.
• Create, evaluate and closes trouble tickets.
• Provides lead work to lower level technical and clerical support staff in work functions as requested.
• Performs other related work as required.

• Knowledge of local and federal laws, departmental rules and regulations and policies. Knowledge of fundamental operating rules, procedures and advanced computer commands and operations.
• Knowledge of Routers, Firewalls, ISP, TCP/IP, LAN, Servers, DNS, Switching Hubs, VPN and Voice Over IP.
• Knowledge of Anti-Virus Software, Anti-Spyware, and installation of all other types of software. Knowledge of Quality of Service (QoS), Routing tables.
• Knowledge of a variety of Network Management Software.
• Knowledge of standard concepts, practices, and procedures within the information technology field.
• Extensive knowledge of the interconnectivity of the Government wide area network (GWAN) Skill in the use of computers and related equipment in entering and retrieving stored subject matter and other data.
• Ability to read, write, comprehend and follow oral and written instructions. Ability to communicate with co-workers, end users and ENTERPRISE clients.
• Ability to establish and maintain effective working relationships with all persons contacted in the course of the work.

FACTOR 2 - SUPERVISORY CONTROL

The immediate supervisor gives routine assignments with instructions only about the objectives to be achieved, priorities and deadlines. Daily work is performed independently with minimal supervision. Employee is responsible for work outcomes and is given a certain level of latitude, and creativity in project completion.

FACTOR 3 - GUIDELINES

Guidelines include general standards, concepts, practices and procedures along with directives as established within the industry and user agency.

Employee's job functions require trouble shooting and fixing of problems, logging of reports regarding various issues and visiting other agencies. The work requires technical knowledge of computer installation and software operations. The employee is required to correct problems, research issues and direct the agency where to get help or how problems can be solved.

FACTOR 5 - SCOPE AND EFFECT

The purpose of the work is to provide technical recurring tasks assistance, network monitoring, remote configuration, mirror imaging, ping all IP addresses on the Enterprise for replies, support ENTERPRISE operations, repairs equipment, replace HD, and memory upgrading.

The effect of the work is to resolve critical system and operational problems. The results of the work provide products for and facilitate the timeliness of other work processes in the ENTERPRISE  operations.

FACTOR 6 - PERSONAL CONTACTS

Contacts are with internal and external users of the ENTERPRISE, and ERP users.

FACTOR 7 - PURPOSE OF CONTACTS

The purpose of the contacts is to address critical system trouble calls, fix the problems and enter status into log.

FACTOR 8 - PHYSICAL DEMANDS

Specific agility and dexterity requirements as well as the physical exertion involved in the work such as climbing stairs, lifting boxes of computers or computer peripherals, pulling and installing cables and other wiring, prolonged sitting, stooping or kneeling.

FACTOR 9 - WORK ENVIRONMENT

Work is performed in an air conditioned office. Employee may be required  to travel  to other governmental departments or agencies relative to necessary on-site repairs or troubleshooting.

DESCRIPTION

This is professional work that requires the ability to develop and implement policies and procedures, and ensure compliance with all Virgin Islands rules, regulations and laws. Work involves responsibility for supervising and coordinating activities in all areas of purchasing administration and assuming   supervisory and managerial responsibility for all procurement effected through the department’s central purchasing system. It also may involve assisting in supervising and coordinating activities specific to the procurement of professional consultant services and sophisticated information technology. Employee exercises considerable independent judgment in devising improved procedures, interpreting existing rules and in formulating recommendations to superiors. Supervision is exercised over subordinate supervisors, clerical personnel and other support personnel. Work is reviewed through conference and written reports for adherence to established policies and the achievement of management objectives. This employee is given considerable latitude in exercising professional skills and independent judgment in the   performance of work.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

• Reviews requisition and confers with vendors to obtain product or service information, for example price, availability, and delivery schedule;
• Selects products for purchase by testing, observing, or examining items;
• Plan, organize, direct, and review the delivery for purchasing, central warehousing and mail/courier services to Education departments;
• Develop, implement, and review the goals, objectives, policies, procedures and priorities within the section;
• Review and approve major purchase requisitions in conformity with established procedures;
• Develop or review major equipment purchases requiring formal bids; supervise perpetual inventory control and records system;
• Prepare or review recapitulation of formal bids, direct the coordination of major deliveries;
• Supervise and participate in the development of bid specifications; review open, and publicly read bids;
• Analyze bids and make recommendation on major purchases;
• Coordinate with other public agencies on cooperative purchasing programs; prepare periodic reports;
• Establish and interpret policies and procedures related to purchasing, central stores services and mail/courier services; cooperate with other department officials to facilitate department policy, procedural, and priority-related issues as they arise;
• Meet with other department officials to develop specifications and provide assistance in the resolution of business problems;
• Direct the coordination of purchasing central stores activities with education departments, divisions and sections, and with outside agencies; oversee the sale, auction, or disposition of surplus or obsolete items;
• Maintain a procurement card program with appropriate controls, accounting and auditing procedures; supervise, train, and evaluate subordinate staff;
• Performs related work as required.

DESCRIPTION

This is professional work that requires the ability to provide support in the implementation of the Division’s policies and objectives in accordance with both local and federal reporting standards. Supervision for this position is received from the Territorial Director of Procurement. Work in this class involves major responsibility for the recording and analyzing of all Fixed Assets and capital (i.e. property equipment) and intangible assets. this employee must be able to maintain high levels of concentration, patience and flexibility especially in unexpected situations. This employee is given considerable latitude in exercising professional skills and independent judgment in the performance of work.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

• Create random sample of assets for monthly cycle counts;
• Document all new fixed asset purchase deliveries;
• Prepare monthly cycle count and purchased asset reconciliation schedule (by contacting schools and offices and setting date of visits);
• Prepare, plan and conduct on-going cycle counts and purchased asset reconciliations;
• Prepare daily cycle count and purchased asset reconciliation reports;
• Prepare daily cycle count and purchased asset reconciliation results reports (i.e. school visited, assets in sample, assets located and missing assets);
• Ensure Principal(s) or inventory contacts prepare missing asset movement documentation “on the spot” when identified during a cycle count;
• Review Inventory Binders for accuracy and completeness during cycle counts;
• Take appropriate steps to resolve instances of assets not being found;
• Receive and maintain documentation on the movement of fixed assets (i.e. home use authorization, transfer of property, report of survey etc…)
• Update Financial Management fixed asset information based on documented movement of assets
• Approve new fixed asset additions created by warehouse receiving clerks;
• Periodically review assets and asset information to ensure uniformity and accurate entry;
• Monitor and report on warehouse cycle times to receive and deliver fixed assets;
• Report on Fixed Assets received and activated;
• Conduct warehouse audits of fixed assets (i.e. ensure they are in the secured cage, cage is locked and access is controlled etc…)
• Prepare plan and execute E-waste disposal;
• Provide agenda items and assist with the planning and conducting of quarterly inventory and asset management meeting;
• Prepare analysis and input to review key issues with Principals and Superintendents;
• Assist in the planning of the bi-annual physical inventory count;
• Conduct verifications of Missing items found during the bi-annual physical inventory;
• Based on bi-annual physical inventory results, update MUNIS as necessary (example: Added, Moved, Validated etc…);
• Performs related work as required.

DESCRIPTION

This is a top district level financial management position which provides professional level federal grants management support and technical assistance. It enables the districts to implement ideal programs by managing and maintaining compliance to the grants and programs to which they are committed. The employee in this position receives administrative supervision from the District Superintendent. The supervisor allows employee to define own work assignments within broad guidelines. This employee participates in studies to improve the operational and financial effectiveness of the unit; extracts financial data from various accounting and information systems; performs financial and cost accounting analysis of data; and utilizes knowledge of the federal guidelines of the Department of Education’s financial accounting systems. Work is reviewed for conformity with established laws, rules and federal and local regulations.

DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE)

• Provides Activity Report for Title V District Program from Tyler Munis to Insular Superintendent;
• Provides Status report of non-school spending;
• Consults with non public schools re: expenditure of funds and conducting programs based on schools’ application;
• Assists with revision of FY Title;
• Prepares Title V application and District improvement plan based on information provided by schools
• Reports and coordinates all fiscal reports required by contracts;
• Provides Financial Status Reports through the production of monthly reporting;
• Develops effective operations of grant projects by managing project tasks related to the conception, writing, submission, administration, and monitoring of grants and awards;
• Facilitates development of grant writing; writes, reviews, and edits grant proposals; promotes grant opportunities and the proposal development process; prepares budget and valuation components;
• Conducts research on potential funding sources; collects and disseminates information relative to available grants, including eligibility requirements, restrictions, priorities, and deadlines; interacts with external funding institutions to monitor various actions;
• Keeps projects on track and completes key program tasks in a timely manner; coordinates collection, entry, and analysis of data;
• Train staff on programmatic/financial compliance;
• Develops reports to state and federal grantors;
• Assists in the analysis of financial data and extracts and defines relevant information;
• Interprets data for the purpose of determining past financial performance and/or to project a financial probability;
• Applies a working knowledge of applicable laws and regulations; verifies documents for completeness and compliance with government and private agencies;
• Uses various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports;
• Involved in the preparation of detailed auditing and financial reports and preparation of annual budgets;
• Coordinates any visits or audits from grantors;
• Assists Program Managers with creating budgets for proposals;
• Performs other related duties as may be required.

FACTOR I: KNOWLEDGE AND SKILLS REQUIRED

• Thorough knowledge of federal programs’ specific and general compliance requirements and allowable costs;
• Knowledge of Government financial/cost accounting;
• Knowledge of grants development, proposals, applications, and administration;
• Knowledge of available funding sources, including federal, state, and other government and private sources;
• Ability to communicate verbally and in writing, with ability to transform ideas into text;
• Ability to develop and maintain productive interpersonal/human relations;
• Ability to conduct research;
• Ability to maintain accurate records and attend to details;
• Ability to work collaboratively with program managers and directors;
• Ability to operate personal computer with knowledge of various software programs and database management;
• Ability to organize own work, setting priorities and meeting critical deadlines;
• Ability to maintain confidentiality.